Questions? We've got answers.

It watches the booking requests in your Rapido Captain app and taps Accept on the ones that match your rules (fare, pickup distance, ride distance, ₹ per km and working hours). It ignores everything else.

Ride Mitra works with the Rapido Captain app, for bike-taxi and auto captains.

No. Once it's switched on, it works in the background. You can use Maps, WhatsApp or take calls. A small floating button lets you switch it on or off any time.

Android's Accessibility feature is what lets an app read what's on screen and tap a button for you. Ride Mitra uses it only to read booking requests and tap Accept. It never taps Reject, Cancel or anything else.

On Android 13 and newer, apps installed from a file need one extra step: open phone Settings → Apps → Ride Mitra → ⋮ (top right) → Allow restricted settings. Then go back and turn on Accessibility.

Yes. Booking details, your filters, your booking log and your earnings are processed and stored only on your phone. We store only your name, email and plan details for your account. Read our Privacy Policy.

No. Ride Mitra is an independent product by BV Technolab and is not affiliated with or endorsed by Rapido. Please make sure you follow Rapido's rules for captains.

1 day ₹19, 7 days ₹119, 15 days ₹219, 30 days ₹349. Prices are in INR with taxes included. See Pricing.

In the app under Plans, or on our pricing page after logging in. Pay with UPI, debit or credit card, net banking or wallet on a secure checkout page.

No. Plans are one-time payments and never renew by themselves.

Yes, a full refund if your payment went through but the plan wasn't activated, if you were charged twice, or if the app can't work on your phone (ask within 48 hours). Refunds reach your account in 5–7 working days. Details in our Cancellation & Refund Policy.

No. Log in to the app with the same account and your plan is already there.